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Greg GAICD - Email & Phone Number

Director Customer and Performance at Knox City Council

As a Director of Customer and Performance with over 20 years of experience in strategy, technology, customer and digital experiences, governance, and people culture, this individual excels in leading transformational change and building high-performing teams. Skilled in leveraging technology and deep technical expertise in customer experience, they are passionate about creating the right culture for success. - Experienced in strategic transformation, stakeholder management, and customer experience - Skilled in leading transformational change and building innovative products and services - Deep technical expertise in customer experience, portfolio, program, project, change management, and problem-solving methods - Passionate about creating high-performing teams through the right culture - Strong leadership skills with a background in IT governance and risk management

Greg GAICD's Contact Information

Greg GAICD's Work email
g*****@knox***.vic.gov.au
Valid
Latest update
June 9, 2026
Location
Greater Melbourne Area

Greg GAICD's Work History

Director Customer and Performance
Knox City Council
Sep 2022 - Present
Acting Chief Executive Officer
Knox City Council
Dec 2023 - Jan 2024
Speaker, Writer and Podcaster
Transforming
Jan 2023 - Present
Deputy Chair
MAV Technology
Mar 2023 - Present

Greg GAICD's Education

Company Directors Course
Jul 2023 - Oct 2023
Design Thinking
2016 - 2016

Greg GAICD's Skills

Strategic Transformation
People and Culture
Board of Directors
Board Development
Board Governance
Compliance Management

Greg's current employer

Knox City Council logo

Knox City Council

Description
Knox City Council provides services and support to the residents of Knox, a thriving and progressive municipality in the eastern suburbs ...
HQ Location
Wantirna South, Victoria, Australia
Number of employees
501-1000
Industry
Government Administration
Latest update
May 1, 2024

Frequent questions about Greg GAICD

What company is Greg GAICD working for?
Greg GAICD works for Knox City Council.
What is Greg GAICD's function at Knox City Council?
Greg GAICD is Director Customer and Performance at Knox City Council.
Where is Greg GAICD based?
Greg GAICD is based out of Greater Melbourne Area.
What is Greg GAICD's work email address?
Greg GAICD's professional email address is g*****@knox***.vic.gov.au
Who are Greg GAICD's co-workers?
Greg GAICD's colleagues are Bruce Dobson, Courtney Wyatt, Rabea Ford, Therese Massoud, Melissa Sparrow, Andrew Marshall, Niels Unger, Jason Nulty, Elissa Bates, Shane Hardingham, Deran Mehmet, Fleur Watters, Carrie Bruce, Reshmi Rathee, Tracey Crawford, Nick Dunstan, Linda Keenahan, Tanya Scicluna, Karen O'Shanesy, Robyn Renkema, Ashanti Thalakada, Clare D'Arcy-Evans, Angelo Kourambas, Tim Syratt, Mark Nido, Matt Kelleher, Carlee Vandenberg, Leanne Smith, Kim Oakman, Alison Frowd, Sam Sampanthar, Farshad Nadri, David Asirvatham, Ian Bertram.
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Greg's co-workers

Bruce Dobson avatar
Bruce Dobson
Chief Executive Officer
Courtney Wyatt avatar
Courtney Wyatt
System Owner
Rabea Ford avatar
Rabea Ford
School Crossing Supervisor
Therese Massoud avatar
Therese Massoud
Coordinator Information Services
Melissa Sparrow avatar
Melissa Sparrow
Coordinator Major Project Delivery
Andrew Marshall avatar
Andrew Marshall
Emergency Management Coordinator
Niels Unger avatar
Niels Unger
Coordinator - Stormwater Team
Jason Nulty avatar
Jason Nulty
Building Coordinator/Municipal Building Surveyor
Elissa Bates avatar
Elissa Bates
Arts and Cultural Services Coordinator
Shane Hardingham avatar
Shane Hardingham
Acting Coordinator - Traffic & Transport
Deran Mehmet avatar
Deran Mehmet
Coordinator
Fleur Watters avatar
Fleur Watters
Coordinator Corporate Records
Carrie Bruce avatar
Carrie Bruce
Coordinator - Governance
Reshmi Rathee avatar
Reshmi Rathee
Coordinator Financial Accounting
Tracey Crawford avatar
Tracey Crawford
School Crossing Supervisor
Nick Dunstan avatar
Nick Dunstan
Coordinator Waste Management
Linda Keenahan avatar
Linda Keenahan
Program Lead Social Connections
Tanya Scicluna avatar
Tanya Scicluna
Director Connected Communities
Karen O'Shanesy avatar
Karen O'Shanesy
Head of Data Enablement
Robyn Renkema avatar
Robyn Renkema
Early Years Strategic Projects Lead
Ashanti Thalakada avatar
Ashanti Thalakada
Digital Content Lead
Clare D'Arcy-Evans avatar
Clare D'Arcy-Evans
Team Lead Immunisation
Angelo Kourambas avatar
Angelo Kourambas
Director City Development
Tim Syratt avatar
Tim Syratt
Head of Cyber Security
Mark Nido avatar
Mark Nido
Head of Digital Experience
Matt Kelleher avatar
Matt Kelleher
Director City Liveability
Carlee Vandenberg avatar
Carlee Vandenberg
Head of Integrated Services
Leanne Smith avatar
Leanne Smith
Program Lead Food Services
Kim Oakman avatar
Kim Oakman
People and Culture Partnerships Lead
Alison Frowd avatar
Alison Frowd
Head of IT Delivery
Sam Sampanthar avatar
Sam Sampanthar
Senior Program Lead Sustainability
Farshad Nadri avatar
Farshad Nadri
Head of Enterprise Architecture
David Asirvatham avatar
David Asirvatham
Head of Technical Services
Ian Bertram avatar
Ian Bertram
Business Engagement Lead
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