Michael Fosselman - Email & Phone Number

Director, Contact Center Operations at Saks

Michael Fosselman is based out of Marysville, Ohio, United States and works at Saks as Director, Contact Center Operations.

Michael Fosselman's Contact Information

Latest update

May 14, 2024

Location

Marysville, Ohio, United States

Michael Fosselman's Work History

Director, Contact Center Operations

Saks

Apr 2023 - Present

Senior Manager- WFM, Customer Experience and Servicing

Saks

Feb 2022 - Apr 2023

Operations Manager, Consumer Service

The Scotts Miracle-Gro Company

Apr 2021 - Feb 2022

Operations Manager, Customer Service

Root Inc.

Mar 2020 - Apr 2021

Michael Fosselman's Education

Arizona State University

Bachelor of Arts

1996 - 2001

Mountain Pointe High School

1992 - 1996

Michael Fosselman's Skills

Customer Experience

Process Improvement

Performance Management

Project Management

Change Management

Vendor Management

Michael's current employer

Saks

Description

Website

HQ Location

new york, new york, united states

Number of employees

Industry

Latest update

April 26, 2024

Read about Saks

Frequent questions about Michael Fosselman

What company is Michael Fosselman working for?

Michael Fosselman works for Saks.

What is Michael Fosselman's function at Saks?

Michael Fosselman is Director, Contact Center Operations at Saks.

Where is Michael Fosselman based?

Michael Fosselman is based out of Marysville, Ohio, United States.

Who are Michael Fosselman's co-workers?

Michael Fosselman's colleagues are Christine Fludd, Daniel Park, Katie Bartholow, Roxanne Meyer, Andrew Woodworth, Roxana Martinez, Julian Montez, Paige Vila Byrne, Courtney Desmond, Briyanna Bernard, Emmag Ashworth, Debbie Bartell, Katy Lyle, Kavish Jadwani, Abigail Jolley, Brianna Monnet, Jamey Jones, Andrew Bird, Austin Sandland, Rob Brooks, Marlena McLemore, Kristen Richards, Mitchell Belanger.

Michael's co-workers

Christine Fludd

Associate Vice President of Loyalty

Daniel Park

Associate Vice President, People

Katie Bartholow

Coordinator, Saks Limitless - Top Clients Program

Roxanne Meyer

Vice President of Finance & Treasury

Andrew Woodworth

Vice President, Associate General Counsel & Corporate Secretary

Roxana Martinez

VP, Technology Strategy and Enablement

Julian Montez

Director of Infrastructure and Reliability, Saks Global

Paige Vila Byrne

Director, Social Media

Courtney Desmond

Director, Personalization & Customer Strategy

Briyanna Bernard

Lead, Customer Care/Strategic Initiatives (VOC)

Emmag Ashworth

senior product supervisor

Debbie Bartell

Senior Manager, Product Copy, Digital Operations

Katy Lyle

Senior Manager Financial Planning Analysis

Kavish Jadwani

senior software engineer

Abigail Jolley

E-Commerce Operations Associate

Brianna Monnet

Manager, Organization Consulting

Jamey Jones

Software QA Manager, Enterprise Applications

Andrew Bird

Photographer

Austin Sandland

Security Operations Manager

Rob Brooks

Chief Operating Officer, Saks Global

Marlena McLemore

Manager, Category Growth - Men’s Luxe & Tailoring

Kristen Richards

Associate Photo Producer

Mitchell Belanger

Senior Analyst

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