Alison Penlington - Email & Phone Number

Head of CX Continuous Improvement at South Western Railway

Alison Penlington is based out of London, England, United Kingdom and works at South Western Railway as Head of CX Continuous Improvement.

Alison Penlington's Contact Information

Alison Penlington's Work email

a*****@swrail***.com

Valid

Latest update

October 19, 2025

Location

London, England, United Kingdom

Alison's current employer

South Western Railway

Description

Buy cheap train tickets and check train times with South Western Railway. Save up to 50% with Advance tickets, pay no booking fees and ge...

Website

southwesternrailway.com

HQ Location

London, London, United Kingdom

Number of employees

1001-5000

Industry

Truck Transportation

Latest update

April 30, 2024

Read about South Western Railway

Frequent questions about Alison Penlington

What company is Alison Penlington working for?

Alison Penlington works for South Western Railway.

What is Alison Penlington's function at South Western Railway?

Alison Penlington is Head of CX Continuous Improvement at South Western Railway.

Where is Alison Penlington based?

Alison Penlington is based out of London, England, United Kingdom.

What is Alison Penlington's work email address?

Alison Penlington's professional email address is a*****@swrail***.com

Who are Alison Penlington's co-workers?

Alison Penlington's colleagues are Jim Goodhead, Georgia PIEMA, Neil Drury, James Wale, Christian Neill, Mark Lever, Cyril Springer, Jonathan Roberts, Claire Painter, Dan MSyL, Mark Lovett, Tammy Day, Steve Hill, Christine Kernoghan, Alan Penlington, Heidi Zonderop, Andrew Penrose, James Percival, Sandy Clarke, James Royal, Stefan Chybowski, Cara Stimson, Calli Ward, Charlie Hatcher, Claire Mann, Chris Prior, Rachel Josey, Ross Liddell, Nicola Holland-James, Andrea Harrison/Hayter, Stewart FIRO, James Dolling, Jeantene Willoughby, Carl Baker.

Alison's co-workers

Jim Goodhead

Head of Procurement and Coontracts

Georgia PIEMA

Sustainability Coordinator

Neil Drury

Engineering & Infrastructure Director

James Wale

Deputy Engineering Director

Christian Neill

Service Delivery Director (interim)

Mark Lever

Head of External Communications

Cyril Springer

Director of Revenue Management

Jonathan Roberts

Finance & Strategy Director

Claire Painter

Deputy Head of Procurement

Dan MSyL

Head of Crime and Security

Mark Lovett

Head of culture and change

Tammy Day

Interim Head of Performance

Steve Hill

Head of Finance Business Partnering

Christine Kernoghan

Head of Financial Services

Alan Penlington

Transformation and Mobilisation Director

Heidi Zonderop

PA to Head of Customer Experience & Head of Security and Revenue Protection

Andrew Penrose

Interim Operations Director

James Percival

Head Of Finance

Sandy Clarke

Head of Learning and Development

James Royal

Head of Resource

Stefan Chybowski

Head of Train Service Delivery

Cara Stimson

Head Of Industry Partnerships

Calli Ward

Head of Sales and Marketing (interim)

Charlie Hatcher

Head of Train Presentation

Claire Mann

Managing Director

Chris Prior

Head of Train Service Operations Projects

Rachel Josey

Head of Customer Strategy

Ross Liddell

Head of Operational Readiness

Nicola Holland-James

Portfolio Lead - Stations, Sustainability and IT

Andrea Harrison/Hayter

Head of Fleet Programmes

Stewart FIRO

Head of Operational Standards

James Dolling

Head of CX Change Programmes

Jeantene Willoughby

Head of Recruitment and Talent Development

Carl Baker

Head of Procurement

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