Constance Chen - Email & Phone Number

Product Lead, Agentic artificial intelligence platform | Customer Service at Tiktok

Constance Chen is based out of san francisco, california, united states and works at Tiktok as Product Lead, Agentic artificial intelligence platform | Customer Service.

Constance Chen's Contact Information

Latest update

December 17, 2025

Location

san francisco, california, united states

Constance Chen's Work History

Product Lead, Agentic AI platform | Customer Service

TikTok

Jul 2025 - Present

Head of Product PMO, Global E-commerce

TikTok

Oct 2023 - Jul 2025

Sr. Manager, Monetization Strategy and Operation

TikTok

Oct 2021 - Oct 2023

Manager, Sales Operation Productivity Lead, North America/Latam

TikTok

Mar 2020 - Sep 2021

Sales Operations Specialist, US

TikTok

Mar 2019 - Feb 2020

Sales Strategy and Operations Analyst, US

TikTok

Dec 2017 - Feb 2019

Product Operations, Mobile App, US

LeEco US

May 2016 - Jul 2017

Constance Chen's Education

Georgia Institute of Technology

Professional Certificate

Stanford University

Certificate

The Chinese University of Hong Kong

BA/MA

Constance Chen's Skills

Advertising

Marketing Strategy

Social Media Marketing

User Experience Design

User Interface Design

Copywriting

Constance's current employer

Tiktok

Description

Advertise on TikTok. Make ads that entertain and campaigns that connect. Where large and small businesses, agencies & creators can achiev...

Website

tiktok.com

HQ Location

Los angeles, California, United states

Number of employees

501-1000

Industry

Marketing And Advertising

Latest update

April 30, 2024

Read about Tiktok

Frequent questions about Constance Chen

What company is Constance Chen working for?

Constance Chen works for Tiktok.

What is Constance Chen's function at Tiktok?

Constance Chen is Product Lead, Agentic artificial intelligence platform | Customer Service at Tiktok.

Where is Constance Chen based?

Constance Chen is based out of san francisco, california, united states.

Who are Constance Chen's co-workers?

Constance Chen's colleagues are Blake Chandlee, Ginger Pinto, David Duan, Harold Lee, Hamilton Tamayo, Cassie Taylor, George Phu, David Lieber, Dan Brodovich, James Donovan, Lindsay Lynch, Jason Grosse, Sarah Aleem, Ann Nguyen, Matthew Sabban, Deep Shah, Thiago Rodrigues, Judith Machado, Nayara Gonçalves, Renee Thapa, Frank Fu, HyunJin Park, Laura Perez, April Zhang, Stephanie Brace, Jason Lau, Laura Safir, Rachel Zhang, Marilyn Martínez, Maggie Zhou, Yiqing Qi, Michael Marquez, Adam Gottesfeld, Shelby Tai, Sarah Khazzam-Claude.

Constance's co-workers

Blake Chandlee

President, Global Business Solutions

Ginger Pinto

Executive Assistant to the CEO

David Duan

Product Owner

Harold Lee

Facilities Coordinator

Hamilton Tamayo

group director, global brand & experience design

Cassie Taylor

global head of creative solutions & trends

George Phu

Head of Industry, Digital Disruptors

David Lieber

Head of Privacy Public Policy for the Americas

Dan Brodovich

Director of Product Management

James Donovan

Design Lead

Lindsay Lynch

Global Head of Creator Strategy & Growth

Jason Grosse

Director Global Communications | Policy Communications

Sarah Aleem

head of corporate affairs & chief of staff to the general manager, tiktok u.s. data security

Ann Nguyen

Head of Product Strategy & Operations, Measurement, Targeting & Privacy

Matthew Sabban

Head of Client Measurement, Retail & Dining

Deep Shah

Principal Lead, Global Measurement and Product Partnerships

Thiago Rodrigues

Global Vertical Lead - Tech, Automotive, Media & Entertainment

Judith Machado

Head of Creators, Spanish Latam

Nayara Gonçalves

Associate Manager, User Communications Strategy, LATAM Newsletter Lead

Renee Thapa

senior fraud analyst / payment risk operations - team lead

Frank Fu

Head of Global Data Science, TikTok E-Commerce

HyunJin Park

Global Design Director

Laura Perez

Global Director, Head of Product and Technology Comms

April Zhang

Head of Product

Stephanie Brace

Product Marketing Lead, Apps & Gaming Monetization

Jason Lau

Head of Talent Acquisition - Global E-Commerce

Laura Safir

Head of Brand Partnership

Rachel Zhang

head of global smb monetization strategy and operations, crm

Marilyn Martínez

Head of Agency Partnerships

Maggie Zhou

MarComs Lead, Integrated MarComs, Global Business Marketing

Yiqing Qi

Lead Product Manager- AI/ML, Personalization

Michael Marquez

creative lead

Adam Gottesfeld

Head of Legal, Global Monetization

Shelby Tai

Shopper Marketing Lead | TikTok Shop US

Sarah Khazzam-Claude

Global Security Training & Policy Communications Lead

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