Merlin Jacob - Email & Phone Number

Director - Customer & Partner Success at Upstream Works Software

Merlin Jacob is based out of Greater Toronto Area, Canada and works at Upstream Works Software as Director - Customer & Partner Success.

Merlin Jacob's Contact Information

Merlin Jacob's Work email

m*****@upstre***.com

Valid

Latest update

October 28, 2025

Location

Greater Toronto Area, Canada

Merlin's current employer

Upstream Works Software

Description

Upstream Works for Finesse brings the Omnichannel Customer Journey together for increased customer engagement and contact center agent su...

Website

upstreamworks.com

HQ Location

Woodbridge , Ontario, Canada

Number of employees

51-200

Industry

Software Development

Latest update

April 30, 2024

Read about Upstream Works Software

Frequent questions about Merlin Jacob

What company is Merlin Jacob working for?

Merlin Jacob works for Upstream Works Software.

What is Merlin Jacob's function at Upstream Works Software?

Merlin Jacob is Director - Customer & Partner Success at Upstream Works Software.

Where is Merlin Jacob based?

Merlin Jacob is based out of Greater Toronto Area, Canada.

What is Merlin Jacob's work email address?

Merlin Jacob's professional email address is m*****@upstre***.com

Who are Merlin Jacob's co-workers?

Merlin Jacob's colleagues are Rob McDougall, Ronald Khoo, Adel Pamintuan, Tina Borah, Janice Keay, Darrin Mulligan, Dmitry Kharlap, Tim Ellis, Sabrina Baksh, David Harry, Denise Roy, Evgeny Nikolaenko, Oliver Common, Andrew Stevenson, Daniel Refaat, Alireza Yousefi, Daljyot Grewal, Daniel Schimmer, Franco Clauser, Chris Strong, Rana Banik, Kevin Palmer, Ryan O'Sullivan, Danny L'Heureux, Kelly Frigstad, Geetinder Mangat, Amruta Mohite, Bing Shen, James Laverty, Olga Karpov, Tarek ElNazer, Jeremy Hobson, Harvey Porter, Rosemina Nazarali, Sandra HBSc.

Merlin's co-workers

Marketing and Events Coordinator

Janice Keay

VP, Marketing

Darrin Mulligan

Vice President Solutions Engineering

Dmitry Kharlap

VP of Engineering

Tim Ellis

SVP of Products and Technology

Sabrina Baksh

Vice President of Sales

David Harry

Sr. Cloud Infrastructure Engineer

Denise Roy

Vice President of People and Culture

Evgeny Nikolaenko

Director of Software Engineering

Oliver Common

Director of Professional Services EMEA

Andrew Stevenson

Director of Professional Services

Daniel Refaat

Director, Technical Project Delivery

Alireza Yousefi

Director, Technical Project Delivery

Daljyot Grewal

Application Support Team Lead

Daniel Schimmer

Lead Professional Services Developer

Franco Clauser

Regional Sales Director

Chris Strong

Director Program Management Office and Business Expertise

Rana Banik

Regional Sales Director

Kevin Palmer

Regional Sales Director

Ryan O'Sullivan

Director, Data Strategy & Analytics

Danny L'Heureux

Regional Sales Director, Western US & Western Canada

Kelly Frigstad

Regional Sales Director

Geetinder Mangat

Software Quality Assurance Team Lead

Amruta Mohite

Team Lead, Technical Project Delivery

Bing Shen

Senior Software Developer

James Laverty

Senior Software Engineer

Olga Karpov

Senior Software Developer

Tarek ElNazer

Senior Technical Project Manager

Jeremy Hobson

Technical Writer

Harvey Porter

Technical Project Manager

Rosemina Nazarali

Marketing Communications Manager

Sandra HBSc

Enablement Program Manager

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